Frequently Asked Questions
Everything you need to know about your San Lorenzo Bikinis order.
How do I find my perfect size?
We provide a comprehensive size guide on each product page. Since many of our styles are inspired by Brazilian cuts, they may run smaller than traditional brands. If you are between sizes, we recommend sizing up for the best fit.
What is your return policy?
We accept returns on unworn, unwashed items with original tags and hygiene liners attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship our bikinis worldwide! Shipping costs and delivery times vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How should I care for my swimwear?
To keep your bikinis looking vibrant, we recommend hand washing in cold water with a mild detergent immediately after use. Avoid machine washing, tumble drying, or ironing, as these can damage the delicate Italian fabrics.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop pay installments for flexible payment options.